Hi Kate
Thanks for sharing this feedback. And I’d also like to thank you for sharing with your followers the list of things we are doing to support responsible tourism in Big Sur (https://bigsurkate.blog/2017/07/21/monterey-co-visitors-bureau-outreach/). One of the main points of that list was to illustrate the wide range of ways we are trying to support the businesses in Big Sur and the people they employ – but do so in a way the emphasizes respect for the environment and the people who live in Big Sur.
As much as we are doing to maintain balance, there is always room for more ideas and collaboration. So appreciate your sharing this latest comment. Some feedback on that:
· Bixby Bridge – clearly we know people are going to take pictures. So much of our messaging is designed to encourage people to be safe and smart. To use proper parking/pull-outs and be cautious at all times… We’ve posted such messaging in our social channels, stress this with travelers who come to our Visitor Center and among other things on our website, we have a Dos & Don’ts page for Big Sur on our website that further elaborates on this.
· On the line of copy about “sleep under the stars” – this was vague so we made more specific and refer directly ‘sleep under the stars… at Fernwood Resorts’. This has been updated in our material.
· One of the comments in today’s post (https://bigsurkate.blog/2017/07/26/moco-visitors-bureaus-disconnect-with-big-sur/) was whether MCCVB was directing people – on purpose or inadvertently – to private property. We certainly do not do this, in fact, we ask travelers to be respectful specifically of private property. But we’ll look at our messaging to see how we can further emphasize.
Again, we appreciate your sharing the outreach we are doing with your followers as well as receiving critical comments so that we can address. In fact, we’ve gone to great lengths over the years – not just related to the road closure – to ensure we are not ‘disconnected with Big Sur’. But there is always opportunity for more and better connectivity. So please feel free to reach out to me directly anytime with any suggestions.
Given that Big Sur is one of the most iconic and beautiful places on Earth, we know people are going to travel to experience it. The question is how can we make them more respectful tourists – that is a top priority.
Please let me know of any further questions/suggestions/ideas. We’ll take all the collaboration we can get…
Many thanks
Rob O’Keefe
Thanks, Rob for being so receptive. Now, if we could just find ways to get the “on the ground funding” we need for porta potties, trash collection, and patrolling to prevent campfires and illegal camping. Anything you can do in that regard, we would be very appreciative of, because no matter how much educating we try to do, it will not reach probably more than 1/2 the people it needs to reach. Of the 4000 people a day who contact you, how can we know how many don’t bother?